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UK Free Return
Please note returns may currently take up to 21 days to be processed.
We are pleased to offer free returns via Royal Mail to all our UK customers. If, for any reason, you would like to exchange or get a refund on your jewellery, you can print off your own return labels, post your parcel and we'll take care of the rest. To take advantage of this service, simply follow the steps below.
1. Click below to visit Royal Mail's Tracked Returns website
https://www.royalmail.com/track-my-return/create/731
2. Follow the instructions and fill in your details as instructed
Please note: Our jewellery packages will weigh less than 5kg
3. Download your label PDF and print
4. Securely attach the label to your parcel and take to the Post Office.
If you have any questions or queries regarding our free returns process, please contact us.
Australia Return
If, for any reason, you would like to exchange or get a refund on your jewellery, you can print off your own return labels, post your parcel and we'll take care of the rest. To take advantage of this service, simply follow the steps below.
1. Click below to visit Gemondo’s Ezi-Returns portal
https://gemondo.ezireturns.com/
2. Follow the instructions and fill in your details as instructed
Please ensure you include the return form in your package so we can process your return correctly and quickly for you.
International returns are subject to the same terms and conditions as our UK orders. Please see the returns policy page for further information.
The return address is:
Gemondo
c/o DEVLND LIMITED
195 South Liberty Lane
Bristol
BS3 2TN
United Kingdom
Germany Free Return
We are pleased to offer free returns to all our customers. If, for any reason, you would like to exchange or get a refund on your jewelry, you can print off your own return labels, post your parcel and we'll take care of the rest. To take advantage of this service, simply follow the steps below.
1. Click below to visit Gemondo’s Ezi-Returns portal
https://gemondo.ezireturns.com/
2. Follow the instructions and fill in your details as instructed
Please ensure you include the return form in your package so we can process your return correctly and quickly for you.
International returns are subject to the same terms and conditions as our UK orders. Please see the returns policy page for further information.
The return address is:
Gemondo
c/o DEVLND LIMITED
195 South Liberty Lane
Bristol
BS3 2TN
United Kingdom
Spain Free Return
If, for any reason, you would like to exchange or get a refund on your jewellery, you can print off your own return labels, post your parcel and we'll take care of the rest. To take advantage of this service, simply follow the steps below.
1. Click below to visit Gemondo’s Ezi-Returns portal
https://gemondo.ezireturns.com/
2. Follow the instructions and fill in your details as instructed
Please ensure you include the return form in your package so we can process your return correctly and quickly for you.
International returns are subject to the same terms and conditions as our UK orders. Please see the returns policy page for further information.
The return address is:
Gemondo
c/o DEVLND LIMITED
195 South Liberty Lane
Bristol
BS3 2TN
United Kingdom
Italy Free Return
If, for any reason, you would like to exchange or get a refund on your jewellery, you can print off your own return labels, post your parcel and we'll take care of the rest. To take advantage of this service, simply follow the steps below.
1. Click below to visit Gemondo’s Ezi-Returns portal
https://gemondo.ezireturns.com/
2. Follow the instructions and fill in your details as instructed
Please ensure you include the return form in your package so we can process your return correctly and quickly for you.
International returns are subject to the same terms and conditions as our UK orders. Please see the returns policy page for further information.
The return address is:
Gemondo
c/o DEVLND LIMITED
195 South Liberty Lane
Bristol
BS3 2TN
United Kingdom
Ireland Free Return
If, for any reason, you would like to exchange or get a refund on your jewellery, you can print off your own return labels, post your parcel and we'll take care of the rest. To take advantage of this service, simply follow the steps below.
1. Click below to visit Gemondo’s Ezi-Returns portal
https://gemondo.ezireturns.com/
2. Follow the instructions and fill in your details as instructed
Please ensure you include the return form in your package so we can process your return correctly and quickly for you.
International returns are subject to the same terms and conditions as our UK orders. Please see the returns policy page for further information.
The return address is:
Gemondo
c/o DEVLND LIMITED
195 South Liberty Lane
Bristol
BS3 2TN
United Kingdom
Netherlands Free Return
If, for any reason, you would like to exchange or get a refund on your jewellery, you can print off your own return labels, post your parcel and we'll take care of the rest. To take advantage of this service, simply follow the steps below.
1. Click below to visit Gemondo’s Ezi-Returns portal
https://gemondo.ezireturns.com/
2. Follow the instructions and fill in your details as instructed
Please ensure you include the return form in your package so we can process your return correctly and quickly for you.
International returns are subject to the same terms and conditions as our UK orders. Please see the returns policy page for further information.
The return address is:
Gemondo
c/o DEVLND LIMITED
195 South Liberty Lane
Bristol
BS3 2TN
United Kingdom
France Free Return
We are pleased to offer free returns to all our customers. If, for any reason, you would like to exchange or get a refund on your jewelry, you can print off your own return labels, post your parcel and we'll take care of the rest. To take advantage of this service, simply follow the steps below.
1. Click below to visit Gemondo’s Ezi-Returns portal
https://gemondo.ezireturns.com/
2. Follow the instructions and fill in your details as instructed
Please ensure you include the return form in your package so we can process your return correctly and quickly for you.
International returns are subject to the same terms and conditions as our UK orders. Please see the returns policy page for further information.
The return address is:
Gemondo
c/o DEVLND LIMITED
195 South Liberty Lane
Bristol
BS3 2TN
United Kingdom
US Free Return
We are pleased to offer free returns to all our customers. If, for any reason, you would like to exchange or get a refund on your jewellery, you can print off your own return labels, post your parcel and we'll take care of the rest. To take advantage of this service, simply follow the steps below.
1. Click below to visit Gemondo’s Ezi-Returns portal
https://gemondo.ezireturns.com/
2. Follow the instructions and fill in your details as instructed
Please ensure you include the return form in your package so we can process your return correctly and quickly for you.
International returns are subject to the same terms and conditions as our UK orders. Please see the returns policy page for further information.
The return address is:
Gemondo
c/o DEVLND LIMITED
195 South Liberty Lane
Bristol
BS3 2TN
United Kingdom
All Other Returns
We aim to make your return or exchange process as seamless and straightforward as possible. Should you wish to exchange or request a refund for your jewellery, you can generate and print your return labels conveniently at home. Once your parcel is ready, simply post it back to us, and we’ll handle the rest with care and efficiency. To get started, please follow the step-by-step instructions outlined below.
For international returns, the same terms and conditions apply as those for UK orders. We encourage you to review our comprehensive returns policy page for detailed information on eligibility, timelines, and further guidance.
International returns are subject to the same terms and conditions as our UK orders. Please see the returns policy page for further information.
The return address is:
Gemondo
c/o DEVLND LIMITED
195 South Liberty Lane
Bristol
BS3 2TN
United Kingdom
We recommend securely packaging your item to prevent any damage during transit and using a tracked postal service for peace of mind. Should you have any questions or require assistance with your return, our customer care team is here to help.