CHRISTMAS EXTENDED RETURNS POLICY
Any items purchased from Gemondo.com from the 1st November 2019 and during the Christmas period are covered under an extended returns policy. Buy today and if you change your mind there is no need to return for an exchange or refund until 31st January 2020.
Please note that orders made after 9am GMT on the 24th December will not be dispatched until the 30th December 2019.
| Latest Dispatch Dates for International Christmas Delivery |
|
International Standard
Africa, Asia, Caribbean, Central and South America, Far and Middle East
|
Monday 9th December 2019
order by 2pm
|
|
International Standard
Cyprus, Malta
|
Tuesday 10th December 2019
order by 2pm
|
|
International Standard
Eastern Europe (except Czech Republic, Poland and Slovakia)
|
Wednesday 11th December 2019
order by 2pm
|
|
International Standard
Australia, Greece, New Zealand and Turkey
|
Thursday 12th December 2019
order by 2pm
|
|
International Standard
Canada, Czech Republic, Finland, Italy, Poland, Sweden, USA
|
Friday 13th December 2019
order by 2pm
|
|
International Standard
Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
|
Monday 16th December 2019
order by 2pm
|
|
International Standard
Belgium, France, Ireland, Luxembourg
|
Wednesday 18th December 2019
order by 2pm
|
| Latest Dispatch Dates for International Expedited Christmas Delivery |
Europe
1 - 3 Working Days |
20th December 2019
order by 2pm
|
USA, Mexico & Canada
1 - 3 Working Days |
19th December 2019
order by 2pm
|
Rest of The World
1 - 4 Working Days |
18th December 2019
order by 2pm
|
| International - Standard Services |
France, Germany, Spain, Italy + Rest Of EU
7 - 10 Working Days |
Royal Mail International Tracked & Signed
FREE |
USA & Canada
7 - 10 Working Days |
Royal Mail International Tracked & Signed
€3.50
|
Rest of The World
10 - 14 Working Days |
Royal Mail International Tracked
€3.50
|
| International - Expedited Services |
France, Germany, Spain, Italy + Rest Of EU
1 - 3 Working Days |
DHL Expedited
€12
|
USA & Canada
1 - 3 Working Days |
DHL Expedited
€15
|
Rest of The World
1 - 4 Working Days |
DHL Expedited
€15
|
Deliveries
Order before 2pm GMT Monday to Friday and items will be dispatched on the same working day. This excludes UK bank holidays, special or bespoke orders.
Working days are Monday to Friday, not including Saturdays, Sundays or Bank Holidays. Delivery services we use require a signature on delivery. If you miss the delivery, a card will be left to let you know a delivery has been attempted.
For more information about these delivery services, please contact Royal Mail (http://www.royalmail.com/)
International Deliveries
International Standard Delivery: Dispatched via Royal Mail International Delivery which aims to deliver your order in 7-10 working days. This can take up to 14 working days depending on the country and carrier.
Expedited International Delivery: Dispatched via DHL Express Delivery which aims to deliver your order up to in 1-3 working days.
For deliveries to addresses outside the UK, the International Signed For Delivery service is our standard shipping option. Once the package has left the jurisdiction of the UK Post Office, it is subject to the delivery performance of the postal service of the recipient's country.
We appreciate that delays can take place at no fault of your own and in the event of a delay we will always endeavor to get your jewellery to you as quickly as possible.
For more information on delivery, please go to our FAQ page
It is our policy that first orders over €100 will automatically be sent to the cardholder's address.
Rings can be the most sentimental of jewellery pieces. Whether buying yourself a new stack ring or thinking of popping the question, getting the right fit is of utmost importance whatever the scenario. We appreciate when buying online getting the ring size right is not always straightforward, so to make it a little easier you can download our free ring sizer.
All first orders from Gemondo come with a free ring sizer as standard. If you would like a free ring sizer please contact our Customer Service Team.
Ring Size Conversion
| Diameter |
Circumference |
Sizes |
| (Inch) |
(mm) |
(Inch) |
(mm) |
UK, Ireland & Australia |
USA & Canada |
Japan |
Switzerland |
France |
Germany |
| 0.586 |
14.884 |
1.850 |
47 |
H |
4 |
7 |
6.5 |
46.5 |
15 |
| 0.602 |
15.291 |
1.890 |
48 |
I |
4.5 |
8 |
7.75 |
47.75 |
15.5 |
| 0.619 |
15.723 |
1.929 |
49 |
J |
5 |
9 |
9 |
49 |
15.75 |
| 0.635 |
16.129 |
1.969 |
50 |
K |
5.5 |
10 |
10.25 |
50.25 |
16.25 |
| 0.652 |
16.561 |
2.047 |
52 |
L |
6 |
11 |
11.5 |
51.5 |
16.5 |
| 0.668 |
16.967 |
2.087 |
53 |
M |
6.5 |
13 |
12.75 |
52.75 |
17 |
| 0.685 |
17.399 |
2.126 |
54 |
N |
7 |
14 |
14 |
54 |
17.25 |
| 0.701 |
17.805 |
2.165 |
55 |
O |
7.5 |
15 |
15.25 |
55.25 |
17.75 |
| 0.717 |
18.212 |
2.244 |
57 |
P |
8 |
16 |
16.5 |
56.5 |
18 |
| 0.734 |
18.644 |
2.283 |
58 |
Q |
8.5 |
17 |
17.75 |
57.75 |
18.5 |
| 0.750 |
19.050 |
2.362 |
60 |
R |
9 |
18 |
19 |
59 |
19 |
| 0.767 |
19.482 |
2.482 |
60 |
S |
9.5 |
19 |
20.25 |
60.25 |
19.5 |
| 0.783 |
19.888 |
2.441 |
62 |
T |
10 |
20 |
21.5 |
61.5 |
20 |
| 0.800 |
20.320 |
2.480 |
63 |
U |
10.5 |
22 |
22.75 |
62.75 |
20.5 |
| 0.816 |
20.726 |
2.520 |
64 |
V |
11 |
23 |
24 |
64 |
20.75 |
| 0.833 |
21.158 |
2.559 |
65 |
W |
11.5 |
24 |
25.25 |
65.25 |
21 |
| 0.849 |
21.565 |
2.638 |
67 |
X |
12 |
25 |
26.5 |
66.5 |
21.25 |
| 0.866 |
21.996 |
2.677 |
68 |
Y |
12.5 |
26 |
27.75 |
67.75 |
21.75 |
| 0.882 |
22.403 |
2.717 |
69 |
Z |
13 |
27 |
29 |
69 |
22 |
Ring Resizing
If you have a Gemondo ring new or old and would like the size altered our professional in-house jeweller team are on hand to help.
Visit our ring resizing information page to learn more.
