Delivery

CHRISTMAS EXTENDED RETURNS POLICY

Any items purchased from Gemondo.com from the 1st November 2019 and during the Christmas period are covered under an extended returns policy. Buy today and if you change your mind there is no need to return for an exchange or refund until 31st January 2020.

Please note that orders made after 9am GMT on the 24th December will not be dispatched until the 30th December 2019.

Latest Dispatch Dates for International Christmas Delivery

International Standard 

Africa, Asia, Caribbean, Central and South America, Far and Middle East

Monday 9th December 2019

order by 2pm

International Standard

Cyprus, Malta

Tuesday 10th December 2019

order by 2pm

International Standard

Eastern Europe (except Czech Republic, Poland and Slovakia)

Wednesday 11th December 2019

order by 2pm

International Standard

Australia, Greece, New Zealand and Turkey

Thursday 12th December 2019

order by 2pm

International Standard

Canada, Czech Republic, Finland, Italy, Poland, Sweden, USA

Friday 13th December 2019

order by 2pm

International Standard

Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland

Monday 16th December 2019

order by 2pm

International Standard

Belgium, France, Ireland, Luxembourg

Wednesday 18th December 2019

order by 2pm


Latest Dispatch Dates for International Expedited Christmas Delivery
Europe
1 - 3 Working Days

20th December 2019

order by 2pm

USA, Mexico & Canada
1 - 3 Working Days

19th December 2019

order by 2pm

Rest of The World
1 - 4 Working Days

18th December 2019

order by 2pm



International - Standard Services
France, Germany, Spain, Italy + Rest Of EU
7 - 10 Working Days
Royal Mail International Tracked & Signed
FREE
USA & Canada
7 - 10 Working Days
Royal Mail International Tracked & Signed
€3.50
Rest of The World
10 - 14 Working Days
Royal Mail International Tracked
€3.50


International - Expedited Services
France, Germany, Spain, Italy + Rest Of EU
1 - 3 Working Days
DHL Expedited
€12
USA & Canada
1 - 3 Working Days
DHL Expedited
€15
Rest of The World
1 - 4 Working Days
DHL Expedited
€15

 

Deliveries

Order before 2pm GMT Monday to Friday and items will be dispatched on the same working day. This excludes UK bank holidays, special or bespoke orders.

Working days are Monday to Friday, not including Saturdays, Sundays or Bank Holidays. Delivery services we use require a signature on delivery. If you miss the delivery, a card will be left to let you know a delivery has been attempted. 

For more information about these delivery services, please contact Royal Mail (http://www.royalmail.com/)
 
International Deliveries
 
International Standard Delivery: Dispatched via Royal Mail International Delivery which aims to deliver your order in 7-10 working days. This can take up to 14 working days depending on the country and carrier. 
 
Expedited International Delivery: Dispatched via DHL Express Delivery which aims to deliver your order up to in 1-3 working days.
 
For deliveries to addresses outside the UK, the International Signed For Delivery service is our standard shipping option. Once the package has left the jurisdiction of the UK Post Office, it is subject to the delivery performance of the postal service of the recipient's country. 
 
We appreciate that delays can take place at no fault of your own and in the event of a delay we will always endeavor to get your jewellery to you as quickly as possible. 
 
For more information on delivery, please go to our FAQ page
 
It is our policy that first orders over 100 will automatically be sent to the cardholder's address.